Shipping Policy

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Shipping Area and Cost

We exclusively ship within the United States and offer free shipping on all orders over 2 bags, to ensure a seamless shopping experience.

Delivery Times

Order Processing: 1-3 business days (Monday to Friday).
Shipping Time: 4-10 business days.
Total Delivery Time: 5-13 business days from order placement.
Orders placed by 2:00 PM EST begin processing the same day. Orders placed after this cutoff will be processed the next business day.โ€จ

Couriers

We partner with USPS, FedEx, and UPS to deliver your orders efficiently and safely.โ€จ

Track Your Orderโ€จ

Once shipped, you will receive a tracking number via email.โ€จ

Change of Addressโ€จ

If you need to update your shipping address, please contact us and request changes within 24 hours of placing your order. Changes cannot be made once your order has shipped. โ€จ

Cancellationsโ€จ

You may cancel your order within 24 hours if it has not yet shipped. For orders already in transit, our return process will apply.โ€จ

Undeliverable Packages

If a package cannot be delivered due to incorrect or incomplete shipping details provided by the customer, any additional shipping costs for resending the package will be the customerโ€™s responsibility.โ€จ

For further questions, contact us atย feelcare@witiwiti.us or call +3107795836 during our business hours.โ€จ

Store Name: WitiWiti
Company Name: WITIWITI LLC
Address: 3311 LA CIENEGA PL #1710, Los Angeles, CA 90016
Company Registration Number: 92-3563468
Email: feelcare@witiwiti.us
Phone: +13107795836
Business Hours: Monday - Saturday: 8 AM - 6 PM EST, Sunday: Closed